Frequently Asked Questions

Installation

Do you offer installation only if I buy elsewhere?


Yes, we offer installation service. Contact us for more info.




How far do you install?


We install within 40 miles of our store location. There will be a trip charge anything higher than 40 miles.




How long will installation take?


For carpet installation typically 1 day is sufficient if we start early in the morning. Bigger jobs will need 2 days. For laminate and vinyl plank installations it highly depends on the type of vinyl or laminate you get. Each vinyl and laminate has their own way of clicking together some are easier than others. It also depends on the size of the job. Usually it takes around 1-3 days.




When can you install?


We can install it the within 4 days as soon as we get the material.




Do I have to move my things?


Yes, please move all small objects (books, papers, boxes...) and unplug any devices that you do not need to have on. We will gladly move all the heavy furniture and place them back in the same spot.





Payment

What type of payment do you accept?


We accept Credit cards, checks, or cash.




Can I pay with different types of payments?


Yes you can pay with credit card and pay the rest with checks or cash. However you can.





New Floor

What flooring brands do you carry?


We have the following brands: - Shaw Floors - Mohawk Floors - Eternity Flooring - Ultimate Flooring Although our business location is not open to the Public. We bring the samples to you!




Do you have new flooring in stock?


Generally, no. Only flooring we have in stock are remnant pieces. We almost always have to special order your new flooring.




Special order? How long will it take to be delivered?


Special order is when we don't have the flooring you need in stock. Special orders will typically take around 1 week to be delivered to us. Usually there are times where the factory has them in stock.




Do you have Tile?


No, we do not sell or install tile. Tile flooring is not covered by our C-15 Flooring License. License#: 1045963




Do you refinish Hardwood flooring?


Yes we do, but our workers who do the refinishing for us are fairly busy. It may take some time to put your project in their schedule. We like to be upfront and honest. But you will definitley not regret your decision!